Effective Date: July 13 2026
1. Introduction
Your privacy and the protection of your personal data is important to us. This Privacy Notice (“Notice”) explains the types of information that can identify you directly or indirectly (“Personal Data”) and how we collect, use, share and protect it. By engaging with BioLife, through our Website, and any other channels (“BioLife Properties”) where you may interact with BioLife, you consent to the practices described in this Privacy Notice. PT Takeda Life Sciences is a wholly owned subsidiary of Takeda Pharmaceutical Company Limited (hereinafter referred to as “BioLife”, “we” or “us”).
You should read this entire Notice (together with the Terms of Use), which we may change at any time. Any changes to this Privacy Notice will become effective when we post the revised effective date at the top of this page. We encourage you to review this Notice regularly for any changes.
2. Personal Data We Process
a. Data You Provide Us
The personal data we collect from and about you may vary depending on how you engage with our Services and the information you provide voluntarily. We may collect personal information directly from you or otherwise in connection with your interactions with us, such as:
Category | Examples | Purpose |
Identification information | Name; | To communicate with you (e.g., newsletters, responses) |
Contact Information | Address (or place of residence), phone number; email address | To communicate with you (e.g., newsletters, SMS or WhatsApp communication) |
b. Data that is Collected Automatically
We may collect certain personal information automatically when you use our BioLife Properties, subject to your consent. This may include:
Category | Purpose |
Device Information | We may automatically collect information from the device you are using when you use our Website, including Internet Protocol (IP) address, browser type and version, device type and language/region settings, carrier, usage and data for the appropriate provision of Website and Application functions. |
Location Information | To offer location-based services such as navigation and distance calculations, to generate personalized content for marketing purposes and to enhance our security features to protect your personal information. |
Marketing Interactions | We may collect information about your Website interactions with our content and advertising for analytics and marketing purposes. |
3. Legal Basis for Data Processing
The table below describes the purposes for which we process your Personal Data and the legal bases for such processing.
Purpose | Personal Data Used | Legal Basis |
To provide and operate the Site and services | Name, email, phone number | Your consent |
To communicate with you (e.g., newsletters, responses) | Email, phone number | Your consent |
To monitor and improve the Site (tracking & analytics) | Analytics Data | Legitimate interest (improve services) or your consent where required |
To comply with legal obligations | Name, email, phone number | Legal obligation |
We collect and process your personal data only to the extent necessary and relevant for the specified purposes in a lawful, transparent, and limited manner.
Note that we do not make decisions based solely on automated processing that produce legal or similarly significant effects to you.
4. Transfer of Personal Data to Third Parties
BioLife does not sell or share Personal Data about individuals to third parties other than for legitimate business purposes as detailed below. Uses and disclosures of Personal Data by third parties acting on our behalf are governed by agreements that require Personal Data to be protected appropriately.
Recipients | Purpose |
Affiliates | We may disclose your Personal Data to our corporate affiliates or subsidiaries for purposes consistent with this Privacy Notice. |
Service Providers | Third parties may use your Personal Data only as directed by us and in a manner consistent with this Notice and are prohibited from using or disclosing your Personal Data for any other purpose. We may employ third-party companies and individuals to perform services on our behalf, including:
|
Analytics and advertising partners | When we use third-party cookies and other tracking tools, we may disclose your Personal Data to those third-party companies to help us analyze use of our Website. |
BioLife reserves the right to change or expand the list of data processors above as necessary,
In addition, your personal data may be transferred for the following purposes:
• Compliance with legal obligations and safety: We may disclose your Personal Data to comply with a court order, law, or legal process; to enforce this Privacy Notice, our Terms & Conditions, or other agreements; if we believe disclosure is necessary or ap propriate to protect the integrity, security, safety, or rights of BioLife or any other person; or if you consent to such disclosure. In addition, we may transfer certain personal data processed for the disclosed purposes to competent authorities in cases required by applicable laws.
• Business transfer: BioLife may, in the future, sell or otherwise transfer some or all of its assets, including your Personal Data, to an affiliate or to a third party in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization, sale of assets, or in the event of bankruptcy. We will make reasonable efforts to require the recipient to honor this Privacy Notice.
5. International Data Transfers
We may transfer personal data outside Indonesia (e.g., to service providers in other countries) to support our services. In such cases, we will ensure adequate safeguards (like binding agreements or obtaining your consent) to ensure that your personal data is afforded a level of protection comparable to that provided under Indonesian law.
6. Data Security
We use reasonable technical and organizational measures to provide adequate security and confidentiality of the Personal Data that we process. These measures are regularly reviewed and updated in line with legal changes and technological advancements. Data is recorded, stored, and maintained both electronically and manually in accordance with our internal policies, which include detailed rules on access to the data.
7. Data Retention
We take measures to delete your Personal Data when this information is no longer necessary for the purposes for which it was collected, unless we are required or permitted by law to keep this information for a longer period. When determining the specific retention period, we consider various factors, such as the type of Service provided to you and mandatory retention periods provided by law and any relevant statute of limitations.
8. Your Rights
Under the PDP Law, you have rights with respect to your personal data, including:
• The right to access your personal data;
• The right to request correction or deletion;
• The right to withdraw consent at any time;
• The right to object to processing;
• The right to data portability where applicable;
• The right to lodge a complaint with the Indonesian supervisory authority.
Where our use of your personal data is based on your consent, you may also have the right to withdraw your consent at any time. In order to fulfill your request, we may require additional Personal Data for purposes of verifying your identity. If you would like to exercise your individual rights, please contact us by accessing our BioLife Privacy Rights Request webform. In addition, you may unsubscribe from receiving informational materials and direct communications at using the unsubscribe link at the bottom of such messages, and at any time, free of charge, by sending an email to privacyoffice@takeda.com
9. Remedies
If you believe that your rights as described in this Notice are violated, you may file a complaint with us using the contact details at the end of this Notice. You will not experience any discrimination for choosing to exercise your privacy rights.
10. Contact Us
If you have questions about this Privacy Notice, please contact our data protection officer through the Takeda Data Protection Office by email.
Email Address: privacyoffice@takeda.com